Please explain why I got the following message while trying to upgrade my account.
I got the following message while trying to upgrade my account. Please explain why:
"There is an problem during processing your payment. Please contact us for further instruction."
Because you used e-check to make Payal payment. The payment will only be cleared in 3 - 5 days. So accordingly your plan will be upgraded at that time.
Anyway, I saw you made 3 times of payment. I will manually upgrade your plan and set your plan period to 3 years. Or you prefer I refund 2 payments and have 1 year of plan period? Let me know. Thanks!