How to set up cron job for HESK? What cron job setting shall I use?

Question:

I installed HESK on my server, and I want to set up a cron job to trigger HESK's cron job script. What should I do to set up the cron job?

Answer:

Our webcron service is best for triggering HESK's cron job script. Just follow below simple steps to configure cron job for your HESK:

  1. Open your cron job dashboard, click on " Cron Job" button.
  2. In field "URL to call", enter http://www.example.com/hesk/inc/mail/hesk_pop3.php (replace www.example.com/hesk with your install location). Choose an appropriate cron job execution frequency (for HESK, we recommend to have the cron job run "every 5 minutes"). Checkout below screenshot:

    Set up cron job for HESK
  3. If necessary, finish the other optional settings.
  4. Click "Create Cron Job" button. You're done! EasyCron will trigger your HESK's cron job script dutifully according to your time setting.
  5. If you haven't registered your EasyCron account yet, click on the "add a password" link on the top to add an email and password to your account.